Email: Sales@elitesalestraining.co.uk

Call No: 07359 754151

Courses

At Elite Sales Training we have created 5 course which build on the fundamentals of sales that we believe in. Each course can be done on a standalone basis we aim to progress and build your knowledge & understanding at each stage.

As a starting point we would highly recommend starting with our Sales Fundamentals course

In Person Courses

Please contact the Elite Sales team to arrange in person course on an individual or team basis.

Online Training

For access to our online course please visit our online portal HERE where you will be taken too elitesales-training.com

Currently we are offering our Sales Fundamentals Course

1. Sales Fundamentals

Course Objectives

By the end of this course delegates will be able to:

  • Sell using a structured framework and have the right mentality to maximise your conversion
  • Take advantage of modern sales techniques by understanding the difference between the traditional and modern methods
  • Focus on the customer’s needs and pitch your sale from the most efficient angle to get maximum results
  • Phrase your sentences efficiently when selling a product or an idea
  • Sell by focusing on the customer using effective modern selling frameworks
  • Use the power of the brain to optimise your sales activities
  • Read and use body language effectively to enhance your communication skills

2.Telephone Skills

Course Objectives

By the end of this course delegates will be able to:

  • Understand callers’ mentality and adopt effective strategies to become more comfortable in handling any situation
  • Handle emotionally charged conversations on the phone while staying in control
  • Ask ideal questions from callers to maximise information transfer
  • Handle your phone conversations professionally and leave a positive impression on the other person
  • Handle phone calls based on the types of people you are communicating with
  • Provide information clearly and efficiently while increasing retention and checking understanding
  • Control your tone and voice, adopt an ideal attitude and choose words carefully to present a positive image of yourself and your services
  • Handle challenging scenarios and common situations when interacting on the phone
  • Listen actively to callers and demonstrate that you understand their needs

3.Time Management

Course Objectives

By the end of this course delegates will be able to:

  • Control your thoughts with the right attitude so that you maximise your time efficiency
  • Plan efficiently for your goals and your mission
  • Organise your life efficiently and free your mind of little tasks
  • Respond to an interruption confidently and get maximum results
  • Say No and be lover for it!
  • Delegate tasks at the appropriate level and maximise your efficiency

4. How to influence people

Course Objectives

By the end of this course delegates will be able to:

  • Sequence your statement efficiently, so that you can get maximum effect for the objective you have in mind.
  • Show your understanding when communicating with others and open up the conversation
  • Use the 6 universal principles of influence and learn how to counteract them
  • Deliver your potentially negative message while getting a good response
  • Encourage or discourage anyone strongly in the direction of your choice
  • Use a simple technique to reinforce the behaviour of team members
  • Say No decisively and politely
  • Phrase your sentences efficiently when selling a product or an idea

5. Questioning Skills

Course Objectives

By the end of this course delegates will be able to:

  • Use effective strategies when asking questions and avoid methods that can be counterproductive
  • Ask practical questions when coaching others to help them and to strengthen your relationship with them
  • Ask well-formulated questions to maximise information transfer
  • Systematically ask a series of questions on a topic to find out more about it
  • Ask empathic questions to help establish rapport and encourage others to talk more
  • Inspire and motivate others by asking well-formulated questions
  • Ask effective questions from a group of people to keep them engaged and increase their responsiveness
  • Understand the nature of leading questions, appreciate their effect and provide an effective response to them when asked
  • Systematically ask questions to sell your ideas, products and services more efficiently